At Magique Gift, we’re committed to delivering your orders quickly and safely. Below you'll find everything you need to know about our shipping process and refund policies.
All orders are processed within 1–3 business days (Monday–Friday). Orders placed on weekends or holidays will be processed the next business day.
If there are any delays, we will notify you by email.
Countries
Estimated delivery time
North America
7-12 business days
United Kingdom & Europe
Australia & New Zealand
7–12 business days
7–12 business days
Rest of the World
10–20 business days
NOTE: We are not responsible for shipping carrier delays.
24/7 Friendly Support
Free Shipping
Secure Online Payment
Damaged or Defective Items
If your item arrives damaged or defective, please contact us at support@magiquegift.com within 48 hours of receiving your order.
Please provide:
Your order number
Photos of the damaged or defective item
Photos of the packaging
We’ll be happy to send a replacement or issue a refund.
Order Process
01.
Orders are processed in 2-3 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.
02.
Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.
03.
If you have any questions about your order, please contact us right away at support@magiquegift.com We will be unable to make changes to your order once it has been shipped.
04.
Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.
Is it free shipping?
Shipping may be free depending on your location or order total. Any shipping costs will be displayed at checkout.
How long does it take to receive my order?
All orders are typically processed within 1–3 business days (Monday–Friday).
Once your order is processed and shipped, you will receive a tracking number via email to monitor your package’s journey. Delivery times may vary depending on your location, local postal services, and other external factors.
How will my order be shipped?
All orders are carefully packaged and shipped using secure and reliable delivery services, based on your location and the fastest available option.
Once your order has been shipped, you will receive a tracking number via email to follow your package every step of the way.
We ensure that every order is dispatched safely and with care to arrive at your doorstep in perfect condition.
What are your shipping costs?
Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there.
My order has already been shipped but I need to update the address. What should I do?
Please contact us as soon as possible if you need to change your address. Keep in mind that a rerouting fee may be charged by the courier to change your address.
Contact Us
If you have any questions regarding shipping, tracking, or refunds, contact us anytime, we’re happy to help!
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